Privacy Policy

Effective Date: January 2026

This Privacy Policy explains how AP Stack Pte Ltd (“KODO”, “we”, “us”, or “our”) collects, uses, discloses, protects, and retains personal data about you in connection with your use of our website kodo-life.com (the “Site”) and any related services. We are committed to protecting your personal data in accordance with applicable privacy laws, including the Personal Data Protection Act (PDPA) where applicable.

1. Personal Data We Collect

We may collect personal data that you provide voluntarily or through your interactions with the Site. Depending on your engagement, this may include:

  • Contact details (e.g., name, email, phone number)
  • Shipping and billing address
  • Order details and purchase history
  • Payment and transaction information (via third-party processors)
  • Any other information you choose to provide (e.g., feedback or support requests)

This personal data may be collected when you place an order, create an account, subscribe to updates, contact us, or otherwise interact with the Site.

 

2. How We Use Personal Data

We may use your personal data for the following purposes:

  • To process and fulfil orders and related customer service
  • To communicate with you about your orders, account, or inquiries
  • To manage your relationship with us
  • To send marketing communications (with your consent)
  • To comply with legal or regulatory obligations
  • For internal business purposes such as analytics and service improvement

We will not use your personal data for any purpose other than those notified to you or permitted by law.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your interaction with the Site, such as browser type, IP address, and activity patterns. These technologies help us improve user experience and analyse trends. You may manage cookies via your browser settings if you choose to disable them.

4. Disclosure of Personal Data

We may share your personal data with:

  • Third-party service providers (e.g., payment processors, delivery partners, CRM and analytics providers)
  • Regulatory, government, or law enforcement authorities as required by law
  • Other parties with your consent or as necessary to fulfil the purposes described in this policy

These parties will only have access to your information as needed to perform their functions and to the extent permitted by law.

5. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted by law. Once the data is no longer needed, we will either securely delete it or anonymise it.

6. Protection and Security

We implement reasonable technical and organisational measures to safeguard your personal data from unauthorised access, disclosure, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Accuracy of Personal Data

We rely on you to provide accurate personal data. If your details change, please update us so we can keep your information correct and up to date.

8. Transfers of Personal Data

Personal data may be stored and processed in countries outside your place of residence. Where such transfers occur, we will ensure that appropriate safeguards are in place, and your data continues to be protected in accordance with this policy and applicable law.

9. Your Rights

You may request access to, correction of, or deletion of your personal data at any time, subject to applicable legal requirements. You may also withdraw consent to processing where consent was previously obtained. To do so, please contact us at the details below.

10. Contact and Data Protection Officer

For privacy enquiries, requests, or feedback, you may contact our Data Protection Officer (DPO):

Email: contact@kodo-life.com

11. Changes to this Policy

We may revise this Privacy Policy from time to time. The “Effective Date” at the top of the policy will be updated to reflect any changes. Continued use of the Site following such changes constitutes acceptance of the updated policy.