Shipping policy

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation, excluding weekends and public holidays.

Delivery Timeframes

Estimated delivery times will be shown at checkout. Delivery times are estimates only and may vary due to courier delays, customs clearance, or other factors beyond our control.

Shipping Fees

Shipping fees (if applicable) are calculated at checkout and are non-refundable except where an error has occurred on our part.

Tracking

Where available, tracking information will be provided once your order has been dispatched.

Incorrect Address or Failed Delivery

Please ensure your shipping address is accurate at checkout. We are not responsible for delays or delivery failures due to incorrect or incomplete address information. Additional reshipment fees may apply where applicable.